- 4-day trial period, then weekly membership;
- 50 curated workout routines;
- Customized nutrition program for the keto diet;
- 250 expertly designed exercises;
- Early access to all upcoming fitness and nutrition content.
- 60 in-depth workout routines tailored to all levels;
- Comprehensive keto nutrition program;
- 260 expertly designed exercises;
- Early access to all upcoming; fitness and nutrition content.
- Over 120 exclusive workout routines;
- Advanced keto nutrition program, personalized to your goals;
- 320 premium exercises;
- Priority access to all new fitness and nutrition courses;
- One-on-one coaching with a certified personal trainer.
Company registration namber: 12855546
Company registration address: 5 Primrose Hill, London
Ketofitquest Privacy Policy. Last updated: November 28, 2023
This Privacy Policy outlines how ketofitquest (referred to as "the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make purchases from ketofitquest.com (referred to as "the Site") or communicate with us in any other way (collectively referred to as "the Services"). In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing and using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other necessary steps as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Types of Personal Information We Collect
The types of personal information we obtain about you depend on your interactions with our Site and use of our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information Directly Submitted by You
Information that you directly provide to us through our Services may include:
- Basic contact details such as your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the items you view, add to your cart, or add to your wishlist.
- Customer support information, including the information you include in your communications with us, such as when sending a message through the Services.
Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information Collected through Cookies
We also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interactions with the Services.
Information Obtained from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments and fulfill your orders, as required by our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties, nor are we responsible for any third party's policies or practices. For more information, please refer to the section below titled "Third Party Websites and Links."
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications, advertising, and promotional materials via email, text message, or postal mail, and displaying advertisements for products or services. This may involve using your personal information to customize the Services and advertising on our Site and other websites.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communication with You: We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our Site. We use cookies to enhance and improve our Site and Services (including remembering your actions and preferences), analyze user interactions with the Services (in our legitimate interests to administer, improve, and optimize the Services), and allow third parties and service providers to tailor their services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser settings.Please keep in mind that removing or blocking Cookies can negatively impact your user experience and certain features and functionality of the Services may not work correctly or be available. Additionally, blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes as outlined in this Privacy Policy. These circumstances may include:
- Vendors or other third parties who provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Business and marketing partners, including Shopify, to provide services and advertise to you.
- When you direct, request, or consent to the disclosure of certain information to third parties, such as shipping products to you or using social media widgets or login integrations.
- Our affiliates or within our corporate group to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category:
- Identifiers, such as basic contact details and certain order and account information.
- Commercial information, such as order information, shopping information, and customer support information.
- Internet or other similar network activity, such as usage data.
Categories of Recipients:
- Vendors and third parties who provide services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers.
- Business and marketing partners.
- Affiliates.
We do not use or disclose sensitive personal information to infer characteristics about you.
In the past 12 months, we have "sold" and "shared" (as defined in applicable law) personal information for the purpose of engaging in advertising and marketing activities, as follows:
Category of Personal Information:
- Identifiers, such as basic contact details and certain order and account information.
- Commercial information, such as records of products or services purchased and shopping information.
- Internet or other similar network activity, such as usage data.
Categories of Recipients:
- Business and marketing partners.
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, we recommend reviewing their privacy and security policies, as well as other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information shared on third-party social networking platforms, may be viewable by other users of the Services or users of those third-party platforms without limitations on its use by us or third parties. Our inclusion of such links does not imply endorsement of the content on those platforms or their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge of "selling" or "sharing" (as defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure during transit. We recommend avoiding the use of unsecure channels to communicate sensitive or confidential information to us.
The retention period for your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable contracts and policies.
Your Rights and Choices
Depending on your jurisdiction, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and we may decline your request as permitted by law.
- Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Delete: You may have the right to request the deletion of personal information we maintain about you.
- Right to Correct: You may have the right to request the correction of inaccurate personal information we maintain about you.
- Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances and with certain exceptions.
- Right to Opt-Out of Sale or Sharing or Targeted Advertising: You may have the right to direct us not to "sell" or "share" your personal information or opt-out of the processing of your personal information for targeted advertising purposes, as defined by applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will treat it as a request to opt-out of the "sale" or "sharing" of information for the device and browser you use to visit the Site, depending on your location.
Refund policy
By clicking “Buy Now,” “Purchase,” or any other phrase on the purchase button, or entering your credit card information, or otherwise enrolling, electronically, verbally, or otherwise, you (“Client”) agree to be provided with products, programs, or services by the Company unless a separate Terms of Purchase Agreement is provided at purchase. REFUND POLICY: Refunds will be given within 60 days of joining the KetoFitQuest course.
LIMITATION OF LIABILITY
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, KetoFitQuest IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF THE KetoFitQuest Course HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL KetoFitQuest Course CUMULATIVE LIABILITY TO YOU EXCEED $100.
RELEASE OF CLAIMS
In no event will the Company be liable to any party for any type of direct, indirect, special, incidental, or consequential damages for any use of or reliance on our Site or its Content. You hereby release the Company from any and all claims including those related to personal or business interruptions, misapplication or information, or any other loss, condition, or issue.
INDEMNIFICATION
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms of Service, or any use by you of the Site. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
ONLINE COMMERCE
Certain sections of the Site or its Content may allow you to make purchases from us or from other merchants. If you make a purchase from us on or through our Website or its Content, all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us, the merchant, and our payment processing company.
We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Site or its Content, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.
Your participation, correspondence or business dealings with any affiliate, individual or company found on or through our Website, all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a merchant.
You release us, our affiliates, our payment processing company, and merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.
THIRD PARTY RESOURCES
The Site may contain links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Company. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
If you have any questions or concerns regarding these REFUND POLICY, please email: support@KetoFitQuest.com
